How can I change my payment card?

Adding a New Payment Card

New payment cards can only be added during the auction registration process. To add a new card, follow these steps:

1. Sign In: Log in to your account.
2. Navigate to Find Auctions:
   • Click on ‘Find Auctions’ in the far left corner.
   • Select ‘Auction Calendar.’
3. View Auction:
   • Click ‘View Auction’ for any upcoming auction in the list.
4. Register to Bid:
   • Click ‘Get approved to bid.’
   • You’ll be directed to the Auction Registration page.
5. Add Your Card:
   • Find ‘My Cards’ and click ‘Add card.’
   • Enter your new billing address (ensure it matches the address associated with your card).
   • Click ‘Next’ and enter your card details.
   • Click ‘Proceed to verification’ to confirm the card's validity.

Note: Registering for an auction does not obligate you to bid. If you need to update your card, you can do so by following the above steps without proceeding to place a bid.

Important: Updating your card in ‘My Bidder’ will only apply to new auction registrations. It will not update the card used for current auctions, this must be done via the auction registration steps shown above.

Removing an Old Payment Card

To remove an old card, follow these steps:

1. Sign In: Log in to your account.
2. Access Your Account:
   • Click ‘My Saleroom.’
   • Select ‘View Account’ next to your name at the top of the screen.
3. Manage Your Wallet:
   • Scroll down to ‘My Wallet.’
   • Click ‘Remove a Card.’
   • Tick the box next to the card you wish to remove.
   • Click ‘Delete.’

Important: Once a card is deleted, it cannot be recovered. If you remove a card by mistake, you can add it again during the auction registration process.