Why can’t I get into my account?

Sorry you’re having trouble seeing your account.

Have you tried the following? 

• Check your email address is typed correctly and that it's the correct email address that you use for thesaleroom.com
• Check your password is correct; for security reasons, we don't have access to your passwords, so you'll need to reset your password if you can't remember it or have been locked out. 
• Your account may be suspended. Check your emails to see if there have been any notifications from us to this effect. 

If you're still having trouble, you can contact us via the form below or by using our live chat.

 Wherever you see the live chat symbol you just need to click on it, and you will be able to chat with one of our Customer Service team.