How do I use your delivery service?

Once you've won your lot, you'll receive a delivery quote by email offering the service from our shipping partner ‘Auction Logistics from Mail Boxes Etc’. The quote will detail the lots you've won, and the total cost of packing and delivering those items to you.

Once you've got your email, click the pink button labeled ‘Click here to pay for delivery with MBE’ to accept the quote and go to the checkout page.

On the checkout page, you'll be able to book your delivery with the following options:
- Select one of your stored cards or add a new card to make payment
- Opt-in or out of the enhanced cover
- Add a new delivery address

When you have made your changes, the price for delivery will update and you can proceed to payment.

If you have any questions about the delivery service, please contact Auction Logistics from Mail Boxes Etc. Customer Support:

Telephone: +44(0) 871 221 1233 *Note: Calls charged at £0.13 per minute from UK landlines and mobiles plus your phone company's access charge.

Email: auctionlogisticsenquiries@mbe.uk