Can I change my email address?

Yes, we can update your email address for you.

To keep your account secure, our team will first verify your identity by asking a few security questions before making any changes. This step is in place to prevent unauthorised access.

Send us a request:

Please send an email from your current email address that you would like to update to customersupport@the-saleroom.com and include the following information:

• New email address
• Old email address
• Bidder ID 
• Full name

If you are unable to provide your bidder reference ID, you can simply provide us with your full address including your post code instead.

Once we have received and verified your account details, we will promptly update your account details.

If you have any questions or need further assistance, please don’t hesitate to contact our support team at customersupport@the-saleroom.com.